Professional Liability Insurance

Kathryn McGarry • October 9, 2025
Professional Liability Insurance (also called Errors & Omissions Insurance) is essential for businesses and individuals who create contracts or service level agreements (SLAs). This coverage protects against claims of breach of contract, mistakes, negligence, or failure to deliver services as promised.

If a client files a lawsuit, professional liability insurance helps safeguard your company from financial losses by covering both potential settlements and the legal defense costs involved. In short, it provides peace of mind that one dispute won’t put your business at serious risk.

Why it’s needed:
1. Protection from lawsuits – Even if you haven’t made a mistake, clients can still sue for perceived errors or unmet expectations. Legal defense costs alone can be very expensive.

2. Covers professional mistakes – If a professional error causes a client financial loss, this insurance helps cover settlements, judgments, and legal fees.

3. Contract requirements – Many clients or companies require contractors, consultants, and service providers to carry professional liability insurance before hiring them.

4. Peace of mind – It reduces financial risk, letting professionals focus on their work without fear of one lawsuit ruining their business.

Who needs it:
  • Small business owners offering professional services
  • Marketing, media, and creative professionals (e.g., copyright issues, advertising claims)
  • IT professionals and software developers (if technology solutions fail or cause losses)
  • Lawyers and legal professionals
  • Accountants, financial advisors, and consultants
  • Architects and engineers (in case designs cause financial or safety issues)

Anyone who provides professional advice, expertise, or services that could cause a client financial harm if done incorrectly should strongly consider professional liability insurance.

Common exclusions (things usually not covered):
  1. Intentional wrongdoing or fraud – If a professional deliberately deceives or harms a client, insurance won’t pay.
  2. Bodily injury or property damage – Those are typically covered under general liability insurance, not professional liability.
  3. Employee injuries – Covered under workers’ compensation, not professional liability.
  4. False advertising or defamation (outside professional services) – Sometimes excluded unless tied directly to professional work.
  5. Illegal activities – Any claims arising from breaking the law are excluded.
  6. General business risks – Things like data loss from a cyberattack or stolen equipment are covered under cyber liability or business property insurance, not professional liability.
  7. Contract disputes outside negligence – If the disagreement is just about money owed or a broken contract without negligence, the policy usually won’t help.
  8. Prior known claims – If you were already aware of a mistake or issue before getting the policy, it’s excluded.

In short: Professional liability insurance is narrowly focused on mistakes, negligence, or failure to deliver services properly — it won’t cover physical injuries, intentional acts, or unrelated business risks.

Don’t wait to get covered properly. Professional liability insurance is often very affordable, as low as $20/month. Get a quote today by scheduling on my website. 





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